Serco's Apprenticeship Service

Safeguarding and Prevent

Serco Skills are fully committed to ensuring the welfare and safety of the learners in our charge and fully committed to safeguarding and promoting the welfare of all its learners.

The designated safeguarding officers (DSOs) have all undertaken additional training in Safeguarding and have a development plan in place to ensure ongoing training and awareness of issues around the safeguarding agenda and feel suitably equipped to support our learners and act in their best interest. 

24 hrs 07718 095 158


Serco Skills have a primary responsibility for the care, welfare and safety of the apprentices in our charge and fully committed to safeguarding and promoting welfare of all its apprentices regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity have the right to equal protection from all types of harm or abuse. Serco Skills believes that it is always unacceptable for anyone to experience abuse of any kind and recognises its responsibility to safeguard the welfare of all apprentices, particularly children and vulnerable adults, by a commitment to practice which protects them.
We will carry out our responsibilities through, amongst other policies, our Safeguarding Policy, which aims to provide a caring, supportive and safe environment and values individuals for their unique talents and abilities - an environment in which all our apprentices can learn and develop to their full potential. 


Prevent is one of the four elements of CONTEST, the government’s counter-terrorism strategy. It aims to stop people becoming terrorists or supporting terrorism. The Home Office works with local authorities and a wide range of government departments, and community organisations to deliver the Prevent Strategy.

The Prevent Strategy:

  • Responds to the ideological challenge we face from terrorism and aspects of extremism, and the threat we face from those who promote these views
  • Provides practical help to prevent individuals from being drawn into terrorism and ensure they are given appropriate advice and support
  • Works with a wide range of institutions (including education, criminal justice, faith, charities, online and health) where there are risks of radicalisation that we need to deal with.

The strategy covers all forms of terrorism, including far right extremism and some aspects of non-violent extremism.

For more information see Prevent Duty Guidance for England and Wales

For more information about Serco Skills Safegurading and Prevent processes please see our Learner and Employer Handbooks.