Skills Support for the Workforce

Fisher Solicitors – Chloe

Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.

How SSW Supported Chloe

To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.

As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.

Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.

Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.

10th Apr 2024 Restart Scheme

Empowering Through Digital Inclusion: How Access to Technology is Opening Doors to Sustainable Employment

Serco prioritise accessibility to digital devices, training and tools on the Restart Scheme and in the wider communities we service to level the playing field and improve opportunities for social mobility. Read more here. 

10th Apr 2024 Restart Scheme

Kirsty secures Teaching Assistant Role through the Restart Scheme

Walsall | Kirsty secures Teaching Assistant Role

Kirsty was looking for a flexible paid role which could fit in with her childcare hours due to being a single parent.Kirsty was looking for a flexible paid role which could fit in with her childcare hours due to being a single parent. Read more here. 

9th Apr 2024 Restart Scheme

Shiyanth lands role at Law Firm through Restart Scheme Blue

Birmingham | Shiyanth lands role at Law Firm 

Serco piloted a new initiative called Restart Scheme Blue, offering additional job search support and 1:1 support through a team of Specialist Mentors for 12 weeks. To date, the scheme has supported 200+ individuals. Read more here.

2nd Apr 2024 Restart Scheme

Serco Restart Scheme, Sandwell and West Birmingham NHS Trust: Working together to create job success in the region

Wales & West Central | Working with NHS to create job success in the region

The NHS has been working with the Serco Restart Scheme since July 2021 to recruit Restart Scheme Participants into NHS jobs. Read more here.