Skills Support for the Workforce
Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.
To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.
As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.
Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.
Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.
With the Commonwealth Games fast approaching in July, Tom Beard, Employer Engagement Manager and his team, organised the delivery of the Commonwealth Games Jobs Fair in Birmingham. Working in conjunction with the DWP and Serco’s regional supply chain provision, over 640 Restart Scheme Jobseekers attended the fair, meeting the Games’ official contractors who are recruiting across the care, retail, cleaning, security, administrative, production, work-from-home and hospitality sectors.
Birmingham | Reed in Partnership has supported one young jobseeker into a promising career within the NHS, with vocational training and a clear progression route on the horizon.
Dan* joined the Restart Scheme in early November 2021. Although his academic success was notable, he had struggled to find fulfilment throughout his career. After speaking with the Manager at the Llanelli Standard newspaper where Dan had volunteered, he has turned volunteering into a paid position with the company.
When referred to the Restart Scheme, single parent Sian was sceptical about how it could support her, expressing it felt like a ‘tick box exercise’, but she gave it a go. Fast forward just a few months, and Sian has started work as a Customer Services Advisor at Serco, saying, “this is not the case… [the Restart Scheme] is way better than I thought it would be!”
