Skills Support for the Workforce
Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.
To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.
As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.
Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.
Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.
Abergavenny | James joined Serco’s Restart Scheme in November 2021 with delivery partner Itec Skills. He had a dream of becoming an independent Painter and Decorator, however, he didn’t have much experience in this field having been a Chef for most of his working life. James had a lot of barriers to employment. Read the full story here.
Cardiff | When David joined the Restart Scheme, he wasn’t very happy about it as he didn’t believe it would be any different to other job search programme he had attended in the past. David had issues with his personal life, he was older, his wife was ill and then whilst on the Restart Scheme, a close family member passed away. Read more here.
Four staff members of charity The Brick complete training in 3D Printing with Digital Careers Upskill Programme training partner 3D 360. They now plan to manufacture their future charity merchandise in-house.
Birmingham | Yas Brotherson, a Serco Employment Engagement Co-ordinator, recently organised an information session at a Serco office in Birmingham to promote the next UHB/NHS Facilities training course. The aim of the course is to provide Participants with information about careers and training pathways available through the NHS. Read more here.
