The digital skills gap is prevalent across West Central England where Serco delivers the Restart Scheme. As the Deputy Principal of The Recovery College explains, “Feeling inadequate or under-skilled when everything in our lives today is on a digital platform can be devastating for an individual’s wellbeing.”
When he was referred onto the Restart Scheme, frustration and anxiety had affected Cody’s* behaviour to such an extent he was asked by his parents to move into his Grandparents home to ‘cool off’. At this point, he recognised having a job would help him get his life on track, but with no employment background and little confidence, he was finding it difficult to see a way forward.
Caring duties meant Amber* had been out of the workforce for 17 years and felt unconfident, left behind and unsure of where to start on her job search.
Ar ôl bod allan o waith am beth amser, doedd Hayley* ddim yn hyderus y byddai’n dod o hyd i’w swydd ddelfrydol fel tyllwr corff. Ond ar ôl troi at y Cynllun Ailddechrau, cafodd y cymorth roedd ei angen arni i sicrhau rôl fel tyllwr corff dan hyfforddiant yn y diwydiant o fewn dau fis.