Skills Support for the Workforce

Fisher Solicitors – Chloe

Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.

How SSW Supported Chloe

To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.

As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.

Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.

Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.

29th Mar 2022 Restart Scheme

Empowering the Black Country community through free digital skills training 

The digital skills gap is prevalent across West Central England where Serco delivers the Restart Scheme. As the Deputy Principal of The Recovery College explains, “Feeling inadequate or under-skilled when everything in our lives today is on a digital platform can be devastating for an individual’s wellbeing.”  

15th Mar 2022 Restart Scheme

Cody hits the jackpot in his hometown thanks to the Restart Scheme

When he was referred onto the Restart Scheme, frustration and anxiety had affected Cody’s* behaviour to such an extent he was asked by his parents to move into his Grandparents home to ‘cool off’. At this point, he recognised having a job would help him get his life on track, but with no employment background and little confidence, he was finding it difficult to see a way forward.  

15th Mar 2022 Restart Scheme

Back to work after 17 years and a promotion on the horizon

Caring duties meant Amber* had been out of the workforce for 17 years and felt unconfident, left behind and unsure of where to start on her job search. 

15th Mar 2022 Cynllun Ailddechrau

Mae tyllwr corff newydd ym Mae Colwyn yn “hapus ac yn frwdfrydig” ar ôl sicrhau ei swydd ddelfrydol

Ar ôl bod allan o waith am beth amser, doedd Hayley* ddim yn hyderus y byddai’n dod o hyd i’w swydd ddelfrydol fel tyllwr corff. Ond ar ôl troi at y Cynllun Ailddechrau, cafodd y cymorth roedd ei angen arni i sicrhau rôl fel tyllwr corff dan hyfforddiant yn y diwydiant o fewn dau fis.