Skills Support for the Workforce
Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.
To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.
As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.
Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.
Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.
Neath Port Talbot | Following a redundancy, Mark* took time to explore his options before re-entering the workforce. His long-term goal was to make use of the Chimney Sweeping qualification he’d earnt before. Find out how the Restart Scheme helped Mark.
Wincanton PLC is a leading supply chain partner for British businesses, providing supply chain solutions across a wide range of sectors. With an almost 20,000-strong workforce across 200 sites, recruitment drives are common and this is where the Restart Scheme has been able to help.
As part of our ongoing commitment to improve the communities we serve, Serco’s Restart Scheme has partnered with Better Pathways, a charity in Birmingham which supports people with poor mental health and learning difficulties, to offer their service users access to free digital skills training.
Carmarthenshire | When Brian* was referred onto the Restart Scheme he said he had a “low expectation” and was worried it would all be a “waste of time”. But wanting to change careers to get into retail so he could support his family, Brian recognised he needed support as he had no previous experience in the sector.
