Skills Support for the Workforce

Fisher Solicitors – Chloe

Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.

How SSW Supported Chloe

To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.

As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.

Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.

Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.

1st Aug 2023 Adult Skills for Work

Gaining qualifications with Serco Education allows progression in career

Gaining qualifications with Serco Education allows progression in career

31st Jul 2023 Restart Scheme

Restart Scheme Helps Elliott into Work

Wales | Restart Scheme helps a participant to find a job.

Elliott* talks about his background, tough upbringing, and how the Restart Scheme was able to get him into work. Read more here. 

25th Jul 2023 Restart Scheme

Coventry and Warwickshire Integrated Network


The Coventry and Warwickshire Integrated Network is an inclusive place for organisations to come together to look at issues and solutions that ensure citizens can obtain the help they need when they need it. Find out about all the good work the network does and how you can get involved here. 

18th Jul 2023 Restart Scheme

Serco celebrates two years of the Restart Scheme

To celebrate Serco Restart Scheme’s 2nd Year Anniversary on Wednesday 12th July in Birmingham, we hosted a breakfast event with our West Central delivery team and partners, Department for Work and Pensions, stakeholders and the employers we work closely with to showcase our proudest moments of the last two years.