Skills Support for the Workforce

Fisher Solicitors – Chloe

Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.

How SSW Supported Chloe

To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.

As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.

Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.

Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.

10th Dec 2021 Restart Scheme

“The Restart Scheme gave me the confidence to apply for roles I thought I lacked the experience for.”

Cardiff | Despite an impressive ten years of experience in Retail, and numerous transferable skills, Charlie* was under-selling himself by only applying for entry-level roles. It was quickly identified by his Serco Job Coach, Elliot, that Charlie’s CV was too modest and needed to highlight his excellent communication skills and supervisory experience gained when he provided cover in sister stores. 

23rd Nov 2021 Restart Scheme

“If it wasn’t for the Restart Scheme, I don’t think for one second I would have found this job!”

Abby says even with an extensive project management background, she was a "frantic mess" during her 10-month job search and hit brick walls left, right and centre. But with the right type of support from the Restart Scheme, Abby’s confidence grew within four weeks and she accepted a role in Business Support at a local authority. 

23rd Nov 2021 Restart Scheme

Newtown Head Chef overcomes barriers to work

Powys | Living in temporary accommodation in a remote local wood in mid-Wales, with limited access to public transport, limited Wifi and no phone signal; John* faced multiple barriers to work. Sophie, his Remploy Job Coach, assessed John's needs and devised a personalised coaching and training plan. And as their rapport built, John opened-up about his real passion for cooking, and explained he had previously worked as a Chef and wanted to find similar work. 

22nd Nov 2021 Cynllun Ailddechrau

Sara ddechrau ei swydd newydd yn y sector lletygarwch

O feithrin meddylfryd cadarnhaol, i ragori mewn cyfweliad a phopeth yn y canol; mae’r Hyfforddwr Gwaith Theresa wedi darparu dull cyfannol o hyfforddi a mentora ar gyfer y fam sengl, Sara. Wrth ymateb i’r her, daeth Theresa o hyd i swydd a oedd yn bodloni meini prawf penodol, gan fentora Sara i ddeall ei hunan-werth, a hyd yn oed trefnu cyllid i’w helpu tan ei diwrnod cyflog cyntaf. Darllenwch y stori'n llawn.