Skills Support for the Workforce
Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.
To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.
As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.
Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.
Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.
Cardiff | With Restart Scheme pre-employability support and funding to cover travel expenses, Owen was able to broaden his job search area and secure work. He is now optimistic about the future: “It will be a good Christmas this year! I am really enjoying my new role and I’m hoping some of my friends will also be able to find similar work too soon.”
Ben*, an autistic adult with Asperger Syndrome, struggled to communicate his abilities at interview stage and as a result had been unemployed for 18-months. This had knocked his confidence and meant he was applying for roles that wouldn’t challenge him. With Julia, his Job Coach's support, Ben has landed a position in a reputable legal firm in Hereford and is looking forward to progressing his career.
Rhondda Cynon Taf | When Richard* first joined the Restart Scheme, he told his Job Coach at ELITE Supported Employment, that he was feeling overwhelmed and unsure of his job goals following years as the main carer for a family member. Furthermore, public transport in his local area only ran during daytime hours, which reduced his options for work.
Cardiff | Despite an impressive ten years of experience in Retail, and numerous transferable skills, Charlie* was under-selling himself by only applying for entry-level roles. It was quickly identified by his Serco Job Coach, Elliot, that Charlie’s CV was too modest and needed to highlight his excellent communication skills and supervisory experience gained when he provided cover in sister stores.
