Skills Support for the Workforce

Fisher Solicitors – Chloe

Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.

How SSW Supported Chloe

To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.

As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.

Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.

Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.

24th Sep 2020 Skills Support for the Workforce

SSW EOI: Greater Birmingham & Solihull - Digital Skills

We have an opportunity within our Greater Birmingham & Solihull contract area for one or two providers to deliver digital skills, such as digital marketing, cyber security and social media, to help businesses grow with emphasis on level 3 and above where possible. 

4th Sep 2020 Skills Support for the Workforce

Serco Silver partner at Walsall Works awards

Serco have progressed to become a Silver Partner from their Bronze award last year at the Walsall Works Community Support awards, thanks to their promotion and delivery of the Skills Support for the Workforce contract to upskill local companies and their efforts in supporting residents recently made redundant.

3rd Jul 2020 Skills Support for the Workforce

Black Country Skills Report 2020

A research report has been published for Black Country setting out local digital skills demand issues so that resources can be allocated more effectively, and local training provision can be more targeted, hence helping Black Country businesses to improve productivity and achieve their potential.

3rd Jul 2020 Skills Support for the Workforce

Stoke on Trent and Staffordshire Skills Report 2020

A research report has been published for Stoke-on-Trent and Staffordshire setting out local skills demand issues so that resources can be allocated more effectively, and local training provision can be more targeted, hence helping Stoke-on-Trent and Staffordshire businesses to improve productivity and achieve their potential.