Vent-Tech Limited is a one-stop-shop for all dust and fume extraction requirements including training, installation, maintenance and testing. The business has a range of customers including the food industry, schools, manufacturers, and the fire service.
The business was facing a number of challenges including managing the demands of the business, ensuring that the level of work can be met, and being able to find employees with the required skills for the industry.
Owner Adrian Sims found out about the Skills Support for the Workforce Programme (SSW) through the Growth Hub, and was made aware that the programme is co-financed by European Social Fund (ESF) and the Education and Skills Funding Agency (ESFA), so the business could access a range of funded training.
The training was carried out by CMN Training, one of the expert providers chosen to deliver the SSW programme. Lisa Hutchings, Skills Broker at CMN Training met with owner Adrian Sims via Teams to conduct a training needs analysis. This included discussing the business, operations and challenges they face.
“The great thing about the Skills Support for the Workforce programme is that it allows CMN and the employer to work together to create bespoke packages of training, relevant to the business. This provided great flexibility for Vent-Tech, overcoming the barrier of allowing staff the time to train.”
The goal for the business was to develop training programmes to upskill the workforce which would provide the skills and knowledge to use Vent-Tech software and documents competently, communicate better with customers, as well as improve leadership & management and time management skills, all of which would enable employees to be more efficient within the workplace.
Due to the level of work, taking time out to upskill employees could have been a barrier, however CMN worked with the business to ensure that the training was flexible.
To date eight employees have benefitted from ESF support. Training delivered so far includes:
Further training is currently being undertaken:
As a result of the training, Vent-Tech and their employees have benefitted in the following ways:
An employee has progressed within the workplace, taking on additional responsibility for teaching other employees the sales process. Further progressions are expected following the completion of the training programmes.
Adrian Sims explains:
“Thanks to CMN we were able to develop programmes that were right and relevant for the business. The flexibility of the delivery allowed us the time to upskill employees. We will continue to invest in training the team, which in turn will support the business objectives, in terms of having a valued workforce who are efficient, confident and competent in their roles.”