It sets out the minimum standards you can expect from us and also what we expect in return.
While you’re on the Inspiring Families programme, your provider will:
As this programme is funded by the European Social Fund we are required to seek customer feedback and will be asking for your thoughts while you are on the programme.
Meanwhile, if you feel that we are not meeting our commitment to you at any time, please follow these steps to make a complaint:
Please also get in touch if you have any ideas that could help us improve our service.