Restart Scheme

The Restart Scheme


We are delighted to have been selected by the Department for Work and Pensions to deliver the Restart Scheme in Wales and West Central England, supporting eligible individuals to find jobs in their local area. 

We comprehensively assess Participants’ needs and motivations using our evidence-based employability model and work with our network of trusted providers and partners to help break down barriers to work. 

Continuous improvement is at the heart of what we do and through the development of our Centre of Excellence, we use data and research to create evidence-based practice which drives positive outcomes.  

West Midlands Cycle Hire and the Restart Scheme

Serco operates the West Midlands Cycle Hire Scheme (WMCH) on behalf of Transport for West Midlands. The scheme’s bikes, e-bikes and e-scooters are available across the West Midlands in each of the seven cities and towns, and they are a quick and easy way to travel around the region.

Recognising the potential opportunities for jobs on other Serco contracts, Serco’s Restart Scheme Employer Engagement team approached Logan Gray, Contract Manager for WMCH, offering pre-screened job candidates from the Restart Scheme in West Central as potential new hires.

WMCH hired 3 Participants in 2023. Watch Tony’s story (below), a Redistribution Driver on WMCH:

Overcome recruitment challenges and reduce the cost per hire

We know a competitive workforce is essential in today's tough market, which is why we work so closely with employers to understand and minimise their recruitment challenges.

Get in touch to gain access to a vast pool of job-ready candidates who can add value from day one. Find out how our fully-funded service introduces the right people to your door and makes sure your business has the right skillsets to flourish. 

Find out more Success stories

Watch our video to find out more:

Let's work together to challenge unemployment

With oversight of local priorities, we work with wrap around services in Wales and West Central England to minimise the duplication of provision and offer local referral routes for the job seekers who we are passionate about supporting. Our lasting relationships, built on shared intelligence, help inform policy, funding and provision needs, now and in the future. 

Our stakeholders are an integral part of the solution to help Participants into employment. If you represent a public or private sector organisation in Wales or West Central England, work with us to drive access to your service and strengthen the local community and economy.  

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How we work with Participants

We recognise that every Participant’s journey back into work is different, so our approach is tailored to meet the needs of each individual, enabling self-starters with a history of work to flourish more quickly, whilst also creating a viable pathway for those with additional support requirements.  

Find out more Success stories

Stay in the loop

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