Restart Scheme

Overcome recruitment challenges

Looking for a free, timesaving way to fill job vacancies? Watch our video to find out how the Serco Restart Scheme can help.



Reduce recruitment and ongoing training costs

We work with businesses in Wales and the West Midlands to overcome recruitment challenges and reduce the cost per hire. If you want to benefit from our fully-funded service to bring a pool of suitable candidates with the skills you need through your door, get in touch today

We'll also talk you through gaining access to post-employment support, including career progression training at no cost, so new hires and existing staff stay highly motivated in their role and able to deliver on their objectives.  

Find suitable candidates looking for long-term roles 

We know it can be expensive and time-consuming to find the right people for your business. But it doesn't matter whether they are for the shop floor or skilled professionals, we will work with you to match candidates to your needs. 

Our service is tailor made to your business, so whether you are a large or small employer, we can help. Because making sure people are job ready is what we do, means you can focus on growth and profit. 

Reimagine recruitment and contact us today

Our employment team will work with you to provide a tailored, fully-funded recruitment service which gives you access to a pool of suitable candidates that have been developed to meet your business needs.

It includes pre-screening of suitable candidates, arranging recruitment days, company specific training to ensure candidates are ready to work for you and post-employment support including career progression training.

Contact us Success stories

Take advantage of our funded service

Step 1: We meet with you to better understand your business objectives and hiring needs  

  • We will get to you know your business so we can match you with candidates that we've developed to provide the best fit, so they add value from day one
  • The Restart Scheme is funded meaning it's no-cost and obligation-free

Step 2: We setup Meet the Employer and Insight sessions for potential hires 

  • We do all the hard work of setting expectations and getting candidates ready for work in your business and sector
  • This means a happier workforce and reduced staff turnover

Step 3: We source, sift, and train candidates to bring a pool of suitable skills to selection days 

  • We work with our partners to make sure candidates have the relevant skills required before assessing and putting them through the recruitment process
  • Benefit from a pool of suitable candidates to choose from during selection

Step 4: We provide additional experienced resource to support the interview process 

  • We can remove the repetitive administration of onboarding new starters by facilitating group interviews and pre-employment assessments
  • Receive additional experienced resource and expertise to support your needs

Step 5: Our support doesn’t stop when the candidate starts! 

  • We offer further support to ensure your business has the employee skillsets it needs to flourish and keep your workforce engaged and happy 
  • We can work with partners and Seco-led services to train existing staff too

Claire Lane - Head of Employer Engagement

I have worked in recruitment and employability for seventeen years and I still love it as much as the day I joined. It is a privilege to be playing a part in the Restart Scheme and helping people find their next role. And finding innovative solutions to support our Participants into sustainable, long-term employment is what I am passionate about. Get in touch to find out how we can help your business. 

Meet the team - Wales

Emma Wood – Employer Engagement Manager

I have 25 years’ experience in recruitment and employability. I’m passionate about people and business and keen to make a difference every day. I offer a consultative approach to supporting our Participants and employers through every step of their recruitment process. I also have extensive experience in Workforce and Succession planning, strategic account management, recruitment and retention. I’m immensely proud to be working at Serco on the Restart Scheme and helping our Participants achieve their dream job goals.

Emma Wood

Hannah Monaghan - Employer Engagement Coordinator

I am passionate about helping individuals to find a job that best suits them as I believe everyone should enjoy what they do! It’s incredibly rewarding to work with employers and help them to fill their vacancies, matching business’ with individuals who meet the role criteria and skillset.

Meet the team - West Central

Lily-Mae Thompson - Employer Engagement Manager

I have a background in Educational and Industrial Recruitment, Retirement & Bespoke Property management, Compliance, Complaint management, Sales and more. I previously worked for Shaw Trust JETS where I was a Team Leader. I love engaging with people, building new relationships and working as a team to ensure we all provide an excellent service. I believe that positivity is the key to success! I am excited to be working with the amazing team here at the Serco Restart Team.

Beth Pitt – Employer Engagement Coordinator (Birmingham and Coventry)

I have extensive experience in Employer Engagement and building strong working relationships and I am eager to support the businesses I work with. I will do this by understanding their operations in order to address their specific recruitment needs, and providing tailored support through the Restart Scheme.

Yasmin Brotherson - Employer Engagement Coordinator (Birmingham, Solihull and Coventry)

I have six years of experience in Employability and Recruitment, covering various sectors, including Healthcare, IT, Warehousing, Retail and Hospitality.

Jennifer Garratt-Parker - Employer Engagement Coordinator (Hereford, Worcestershire and Shropshire)

I have a variety of experience working in various industries throughout my career, most prolifically the Hospitality sector. Employer engagement and building strong working relationships is where I thrive, especially when helping individuals achieve their bespoke recruitment needs.

Imbraz Uddin - Employer Engagement Coordinator

I am passionate about helping individuals to find a job that best suits them as I believe everyone should have a chance to better themselves. It’s such an honour to work with both national and local employers and to give back to the local community.

Tell us your recruitment needs