Inspiring Families

Welcome to Inspiring Families

The Inspiring Families programme is an initiative designed to help individuals improve their personal and family circumstances and get back into work.

Serco manages the Inspiring Families programme on behalf of the Department for Work and Pensions (DWP) in 10 boroughs of North and East London. The programme is funded by the European Union through the European Social Fund.

View the Privacy Policy for the Inspiring Families Programme

About us
1600+ people have started work with support from Inspiring Families

Areas we cover:

Serco delivers the Inspring Families programme through a carefully selected network of local providers. To find a provider in your borough please select from the list below

Haringey Hackney Enfield Waltham Forest Redbridge Tower Hamlets Greenwich Barking and Dagenham Havering Newham

The Inspiring Families programme provides up to 65 weeks specialist employment support to individuals that are unemployed and need some extra help with any of the following:
  • Health concerns for themselves, their partner or family
  • Crime or antisocial behaviour in the family
  • Children’s attendance at school
  • Domestic violence and abuse
  • Children needing or currently on a Child Protection Plan

The Inspiring Families programme could be your ticket to a better future. This new initiative is designed to help you improve your personal and family circumstances and get back into work.

What happens on the Inspiring Families Programme?

To make sure you get the right support when you need it, you will be given a Personal Adviser who will help you get the most out of the programme.

Your Personal Adviser

Your Personal Adviser will explain what will happen on the programme and discuss with you to identify your and your family’s situation, anything that has been stopping you from getting work and what support you may require. Your adviser will use this information to create a personal ‘Action Plan’ which will set out what steps you and your adviser need to take, in order to secure a job that’s right for you and your family.

The Action Plan

The Action Plan will be updated regularly throughout your time on the programme.Your Personal Adviser will help you ensure you have the tools, confidence and skills to apply for jobs. You will have access to a range of job search resources and you may wish to access group workshops or do a work placement to assist you to move into employment.

If you have concerns which could have an impact on finding the right work for you and your family - such as housing, health related concerns, debt, offending background, relationship and childcare issues, or wish to start your own business - your adviser will offer relevant support or signpost you to a specialist service.

Read our Customer Charter

Serco’s Customer Charter is our promise to you.

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