Restart Scheme

Serco celebrates two years of the Restart Scheme

18th Jul 2023 Restart Scheme

To celebrate Serco Restart Scheme’s 2nd Year Anniversary on Wednesday 12th July in Birmingham, we hosted a breakfast event with our West Central delivery team and partners, Department for Work and Pensions, stakeholders and the employers we work closely with to showcase our proudest moments of the last two years. 

Each delivery partner presented their standout achievements in creative and engaging ways, this was either through videos, images, good news stories and poetry. Common themes included Participant stories of severe barriers to employment including English Speakers of Other Languages, victims of modern slavery and alcohol and substance misuse. There were also examples of pride and success within teams, staff development and the collaborative working across all partners and providers to achieve our common goal, sustainable employment for our service users. 

In addition to this, Libby Andrews, Third Party Provision Manager for the DWP, Suki Gill, Serco’s Social Value Lead, Claire Lane, Serco’s Head of Employee Engagement and Mel Dovey, Serco’s Partnership Manager, provided updates and highlights with the support of Serco’s Delivery Partner Managers.  

The event concluded with a presentation from Emma Williams from the Institute for Employability Professionals explaining the variety of courses they offer from coaching skills to becoming an Employability Practitioner. The IEP have a range of options suitable for experienced practitioners and those new to the Employability sector. 

Key takeaways and actions from the event included making a conscious effort to collate videos and good news stories of Participants entering into sustainable employment and celebrating successes more often.  

To thank everyone for their support over the last two years, we reached out to a former Participant of the Restart Scheme who now has their own bakery business to provide branded cupcakes to hand out as gifts to delivery partners. The Serco Team also distributed sunflower seeds to plant in offices to demonstrate our commitment to sustainability and social value. 
 

"Very well organised day, I learnt a lot about the Restart Scheme and how it has been helping people across the country.  Some truly heart warming testimonials and very friendly and passionate teams. Thank you very much for the invite!"

 

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