Restart Scheme
Elizabeth faced significant challenges including childcare issues and a lack of self-confidence. Joining the Restart Scheme in Oldbury, Elizabeth was assigned to Regan from Ingeus. Elizabeth found an immediate ally who not only assisted in arranging childcare for her 3-year-old son, but also played a crucial role in boosting her morale and engagement with finding work via the Restart Scheme.
During her first meeting, Elizabeth expressed her concerns and past difficulties. She had been out of employment for five years, managing only sporadic volunteer work, which had taken a toll on her mental health. Regan identified her potential and promptly enrolled her in a care course suited to her interests and career aspirations. As Elizabeth progressed through the Restart Scheme, she developed key skills in communication and networking, markedly enhancing her confidence and motivation. These newfound abilities, nurtured under Regan's dedicated mentorship, gradually transformed her outlook and readiness for the workplace.
Despite her initial struggles, Elizabeth's journey through the Restart Scheme resulted in her gaining a valuable qualification in the care sector. She now feels well-prepared and optimistic about her job prospects, a testament to the transformative support and opportunities provided. Reflecting on her experience, Elizabeth is extremely grateful for Regan's support and the life-changing impact of the Restart Scheme, which has empowered her to pursue a Page 5 of 6 Serco Business promising career path and rebuild her life with newfound confidence and skills.
