Skills Support for the Workforce

Fisher Solicitors – Chloe

Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.

How SSW Supported Chloe

To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.

As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.

Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.

Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.

1st Oct 2021 Restart Scheme

Wolverhampton welder re-joins the workforce

After being forced to give up work due to health problems, Colin was understandably nervous about suddenly being in the job market for the first time in 10 years. Following support to help him get back to doing the work he loved, Colin was offered a job during his first interview.

1st Oct 2021 Restart Scheme

"The little things put in place have made a huge difference to Neil’s life"

After not having a full-time job for 20 years, Neil* was feeling downtrodden and lacked purpose in his life. Neil is now volunteering twice a week at a charity gaining valuable skills and experience to help him on his journey into employment.  

30th Sep 2021 Cynllun Ailddechrau

Mae tîm Partneriaeth Cymru Serco yn meithrin perthnasoedd newydd rhwng Canolfannau Byd Gwaith ac arbenigwyr cyflogadwyedd lleol

Mae ein tîm Partneriaeth yng Nghymru wedi bod yn brysur yn meithrin perthnasoedd rhwng Canolfannau Byd Gwaith ac arbenigwyr cyflogadwyedd lleol yng Nghymru. Mae Daryll Jones, Cydlynydd Partneriaeth, yn rhannu’r hyn y mae’r tîm wedi bod yn ei wneud.

27th Sep 2021 Restart Scheme

Serco’s Welsh Partnership team brokers new relationships between JCP sites and local employability specialists

Our Partnership team in Wales have been busy brokering relationships between Jobcentre Plus sites and local Welsh employability specialists. Daryll Jones, Partnership Coordinator, shares what the team has been up to.