Skills Support for the Workforce
Chloe worked as a Marketing Officer at Fisher Solicitors and is responsible for all marketing activities. With a previous qualification in Marketing, Chloe’s goal was to grow and become a more rounded employee with an understanding of management and leadership qualities.
To meet her goal, Chloe completed the Team Leading NVQ Level 2 Diploma, which was delivered by Siamo Training, one of the expert training providers chosen to carry out the Skills Support for the Workforce (SSW) programme. As SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency, Chloe was able to access the training at no cost to herself or her employer.
As part of her training, Chloe wanted to understand how to manage herself and staff to ensure higher productivity and develop relationships with other departments to positively affect output. An aim of the course was to increase confidence in the style of managing and awareness in how others work.
Since completing the qualification, Chloe has been promoted to Marketing Manager with the course having directly impacted the achievement. It has also enabled Chloe to think about different aspects of the wider business and gain a greater understanding of different leadership styles to adapt accordingly. Chloe has more confidence as she better understands her role and the business, which provides her with a platform to continue progressing.
Chloe has ambitions to progress and complete further Leadership and Management training. She is currently discussing undertaking Level 5 and Level 7 Senior Management apprenticeships with her employer.
Aeth Daniel* yn ddi-waith oherwydd pandemig COVID-19, ac roedd rhaid iddo symud yn ôl i Ogledd Cymru i fyw gyda’i rieni. Roedd Daniel yn ddihyder ar ôl bod allan o waith am ddwy flynedd ac nid oedd yn glir ynghylch pa fath o waith yr oedd eisiau ei wneud – roedd wedi gweithio ym maes TG a Gwasanaethau i Gwsmeriaid o’r blaen.
Yn ddiweddar, llwyddodd un o bartneriaid cyflenwi Serco yn y Flint, People Plus, i helpu dyn ifanc i fynd yn ôl i weithio. Roedd Kevin* wedi colli llawer o hyder oherwydd ei fod yn ddi-waith am gyfnod hir cyn pandemig COVID-19. Ar ôl gwneud cais am lawer o swyddi ym maes TG a Dylunio Gwefannau, gan gynnwys rolau a oedd yn is na’i set sgiliau a’i gyflog blaenorol, nid oedd Kevin yn cael unrhyw lwyddiant ac roedd yn cael ei wrthod am gyfweliadau drwy’r amser. Roedd yn ddigalon ac yn ansicr o’i ddyfodol.
Cyn wynebu’r heriau o fod yn fam sengl yn 2020, roedd Charlotte* wedi gweithio mewn rôl manwerthu amser llawn ym maes gwasanaeth i gwsmeriaid. Oherwydd bod ei chyfrifoldebau wedi newid pan ddechreuodd ei phlant drefn ysgol newydd, nid oedd Charlotte bellach yn gallu ymrwymo i waith amser llawn a phenderfynodd adael ei swydd.
Mae Ethan Ray, Arweinydd Safle Canolfan Byd Gwaith y Rhyl, wedi canmol un o bartneriaid cyflenwi Serco, Remploy, am eu hymrwymiad parhaus i gryfhau’r berthynas waith rhyngddynt a swyddfa’r Canolfan Byd Gwaith.
