Serco Employment, Skills and Enterprise

News listing

30th Mar 2022 Restart Scheme

Marrying employability support to create progression routes for both employee and employer

With ambitious expansion plans, Birmingham’s popular tram network, West Midlands Metro has teamed up with Serco to recruit various roles within its Engineering, Customer Services and Maintenance teams. The joint approach allowed the company to access recruitment and post-employment support from Serco’s Restart Scheme (progression into work) and Skills Support for the Workforce (in work career progression) for no cost whilst tripling in size and doubling the tram fleet. 

30th Mar 2022 Restart Scheme

Sandra progresses from unemployment towards small business ownership

Talented baker, Sandra, has a dream to open a café in South Wales. But with no formal qualifications, and being unemployed with a family to support, she considered it to be nothing more than a pipedream. Sandra’s Job Coach is determined to help her achieve her dream and to do this, Sandra needs some formal qualifications to support her CV.  

30th Mar 2022 Restart Scheme

How a team approach helped Darren, who faces multiple challenges

Darren was candid with his Job Coach when he joined the Restart Scheme. Depression, alcoholism, mounting debt, and a terminally ill father seemed all-encompassing. Given the breadth of his barriers, his Job Coach decided a whole team approach underpinning his pre-employability work was appropriate. Every member of the team was involved to provide holistic support.

29th Mar 2022 Restart Scheme

Single Dad takes control of his life for himself and his daughter in Hereford

Due to dependency, Dave* was unable to attend meetings with his Job Coach, Sam, ultimately leading to mandation to attend. But Sam was determined for this to not set the tone for their future meetings. He worked hard to create a neutral, non-judgemental environment where Dave could feel safe to openly share about his struggles and explore suitable work that met his needs.

Our services

Find out about our services, knowledge and expertise

Read more